Privacy Policy for Billie English

Last updated: February 27, 2024

PRIVACY POLICY

Confidentiality and security are primary values of BILLIE ENGLISH and, consequently, we assume the commitment to guarantee the privacy of the User at all times and not to collect unnecessary information. This policy sets out how the personal information of all people who use this website will be treated and protected. Please read this privacy policy before using this website.

Below, we provide you with all the necessary information about our Privacy Policy in relation to the personal data we collect, explaining:

• Who is responsible for the processing of your data?
• For what purposes we collect the data we request.
• What is the legitimacy for its treatment?
• How long do we keep them?
• To which recipients your data is communicated.
• What are your rights?
• Who is responsible for data processing?

Contact details: contact@billie-english.com

What personal data is collected on this website and for what purpose?

Purposes, legitimation of processing and conservation of data sent through:

• CONTACT FORM

Data processed: Name, surname, telephone number and email.

Purposes: Provide a means for you to contact us and respond to your requests for information and to make any direct contact with BILLIE ENGLISH, whether to raise questions, comments, suggestions, request a service or product, or any other information. This data will be used to respond and send the information that the user requires through the website, as well as send informative and commercial communications about our products, services and activities, including by electronic means.

Legitimation: The consent of the user when requesting information from us through our contact form and, where appropriate, by checking the box accepting the sending of information.

Conservation: Until your request is resolved through our form or once answered by email, if it has not generated a new treatment. If you have agreed to receive commercial services, until you request their cancellation.

• CLASS PAYMENT FORM ON PAYPAL

Data processed: Name, surname, email address. Optionally: company name, telephone number, country/region.

Purposes: Manage the purchase order and payment of training activities, such as pronunciation classes, confirm payment and process everything related to the contracting process, as well as send you informative and commercial communications about our courses, events, activities, products and services, even by electronic means.

If the person accepts, use of the image of the students captured during the training activities in photographs or videos for publication on social networks, websites and other media of BILLIE ENGLISH, for the promotion of our activities and services, all with gratuitous.

Legitimation: Execution of the contract and consent of the user by checking the box accepting the sending of information and communications and, where applicable, by checking the box accepting the use and publication of images.

Conservation: For the duration of the contractual relationship and, once it has ended, during the conservation periods legally required to address any potential liabilities. If you have agreed to receive commercial shipments, until you request their cancellation. The images will be kept as long as they are published in the described media and you do not withdraw your consent.

• NEWSLETTER SUBSCRIPTION FORM (News / Newsletter)

Data processed: Name and email.

Purposes: Send an automated commercial newsletter, where you will be informed about our latest posts, courses, events, activities, training products and services, promotions and other informative and advertising communications about the services and/or products offered by BILLIE ENGLISH  that are of interest to you through media and electronics.

Legitimation: The consent of the user when subscribing to our newsletters.

Conservation: Until the interested person revokes consent and requests that the shipments be unsubscribed.

• EVENT REGISTRATION FORM / ONLINE WEBINARS & LIVE CLASSES

Data processed: Name and email.

Purposes: Manage your registration and register you for the seminar, allow you access to the reserved services and send you our automated commercial newsletter, where you will be informed about advertising, promotions and other informative and advertising communications about the services and/or products offered by BILLIE ENGLISH that are of interest to you, including by electronic means.

Legitimation: The consent of the user when registering for our seminar and subscribing to our newsletters.

Conservation: Until the interested person revokes consent and requests to cancel the services.

• SENDING EMAILS

Processed data: Email and data contained in emails and attached files.

Purposes: Respond to requests for information, respond to requests and respond to queries or registration requests for classes.

Legitimation: The user’s consent when requesting information from us through the email address.

Conservation: Until your request has been answered by email, if it has not generated a new treatment.

Obligation to provide us with your personal data and consequences of not doing so

The provision of personal data requires a minimum age of 14 years, or, where applicable, having sufficient legal capacity to contract.

In general, it is absolutely prohibited to provide personal data of minors under 14 years of age without the consent of parents or legal guardians.

The personal data requested is necessary to manage your requests, register you as a user and/or provide you with the services you may contract, so if you do not provide them to us, we will not be able to serve you correctly or provide you with the service you have requested.

To which recipients will your data be communicated?

Your data is confidential, it will be processed internally exclusively for the indicated purposes and will not be transferred to third parties, unless there is a legal obligation and in the following cases:

Universities and/or collaborating educational centres

Likewise, many tools used by this website to manage data are contracted and/or operated by third parties who act as data processors. Therefore, your data may also be processed by our service providers, who carry out certain activities for us and provide services strictly necessary for the development of BILLIE ENGLISH’s business. For these purposes, we may share data with the following external service providers:

• Payment processing services, order processing, analysis, marketing campaign management, website management, e-mail distribution and other similar service providers so that they can perform commercial functions on behalf of BILLIE ENGLISH.
• Web development and maintenance company and hosting company. The providers will only access the data necessary for the provision of the service by virtue of the processing order and in no case will they process the data for their own purposes.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service,  to contact You.

• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

What are your rights over your data?

Any person can withdraw their consent at any time, when it has been granted for the processing of their data. In no case does the withdrawal of this consent condition the execution of the subscription contract or the relationships generated previously.

Likewise, you can exercise the following rights:

• Oppose our sending of commercial and advertising information based on legitimate interest in each email received.
• Request access to your personal data or its rectification when it is inaccurate.
• Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Request the limitation of your treatment in certain circumstances.
• Request opposition to the processing of your data for reasons related to your particular situation.
• Request data portability in the cases provided for in the regulations.
• Other rights recognized in the applicable regulations.

Where and how to request your Rights

By writing to us by email to contact@billie-english.com, indicating the reference “Personal Data” , specifying the right that you want to exercise and regarding what personal data.

In case of disagreement with the company regarding the processing of your data, you can file a claim with the Data Protection Authority (www.aepd.es).

What data do Cookies collect?

This website uses technical, personalization, analysis and advertising cookies, its own and third parties, that process connection and/or device data, as well as browsing habits for statistical and advertising purposes.

For example:

If you leave a comment on our website you can choose to save your name, email address and website in cookies. This is for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will have a certain duration.

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when you close the browser.

When you log in, we will also set several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will last for two weeks. If you log out of your account, your login cookies will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article you just edited. Expires after 1 day.

Therefore, when accessing our website, in compliance with article 22 of the Information Society Services Law, when processing the aforementioned cookies, we have requested your consent for their use and provided information about them.

For more information about the cookies we use, you can visit our Cookie Policy.

Security of your personal data

In order to safeguard the security of your personal data, we inform you that we have adopted all the necessary technical and organisational measures to guarantee the security of the personal data provided from its alteration, loss and unauthorised processing or access.

Updating your data

It is important that, so that we can keep your personal data updated, you always inform us when there has been any modification to them, otherwise, we are not responsible for their veracity.

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through the links available on our website.

This Privacy Policy may be modified to adapt it to the changes that occur on our website, as well as legislative or jurisprudential modifications on personal data that may appear, which is why it requires reading it every time you provide us with your data through this website.

Changes to the Privacy Policy

BILLIE ENGLISH reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. Please check the issue date each time you connect to our website so you can be sure that no changes have been made that affect you.